Refund Policy
Advertise Online Only Service:
Payments received for Advertise Online Only Service are non-refundable once payment has been received, even if the property has been let or sold within the duration of the advert that has been purchased.
However, a refund may be granted at the discretion of the management. Please contact us to discuss your circumstances.
Tenant Find Service:
Payment for Tenant Find Service is due on the date the a tenant has been fully credit checked, referenced and signed up for an instructed property. once this tenant has been signed up and payment recieved this payment is non-refundable.
However, a refund may be granted at the discretion of the management. Please contact us to discuss your circumstances.
Full Management Service:
Payments received in repect of managing a property will be fully non-refundable in respect of the work already performed to fulfill the management of the property.
However, a refund may be granted at the discretion of the management. Please contact us to discuss your circumstances.
Tenant Application Fee:
Tenant application fees which are submitted with the application form are fully refundable up until the point of instructin Reference and credit checks, once instructed the full application fee will become non-refundable.
However, a refund may be granted at the discretion of the management. Please contact us to discuss your circumstances.
Additional Fees:
Any additional fees such as Inventory fees, check in & check out fees or any fees not included above will be subjuect to a full refund up until the point of any instructions being made by ourselves, once any instruction has been made by ourselves which will incurr costs the fee will become fully non-refundable.
However, a refund may be granted at the discretion of the management. Please contact us to discuss your circumstances.